Tillys in Tucson, AZ Closed now

Reviews about Tillys

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  August 16, 2019, by Caitlin C
  I love the brands selection that Tilly's has. BUT this particular store (store 91) I will never be visiting again. VERY POOR customer service and the employees are very unprofessional. I used to come here all the time, and it's almost a 100% guarantee that you're going to hear some "F-words'' and other obscene language from the Tilly's employees when they speak to each other casually. It's honestly something I learned to ignore every time I went there. The reason I will never ever shop here again is because of the 'manager' whose name is Daniella. I was trying to make a return on a shirt I purchased and I only had the receipt but not the tag. Other stores would gladly make a return for at least store credit, but she did not. From the beginning, she was completely rude and snobby. So it obviously set a negative tone of conversation. I asked to speak with the store manager (Her boss) and I got an eye roll as she slammed the work schedule on the counter. Then she ever so rudely told me when the manager would be in so that I could speak with her. Maybe she was having a bad day? I don't know.. but she is the reason that I will not shop here anymore and in my honest opinion she should not hold a management position. It's really sad that I will now avoid this store because of the negativity of the employees. When I shop I expect to have fun, so If you like tilly's like I do, I strongly suggest that you do not come to this store or Try other stores like Vans, pacsun, and zumiez.