Ambassador Diamond Jewelers in Tucson, AZ Open now

Reviews about Ambassador Diamond Jewelers

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  July 14, 2020, by Andrew Joseph Dotson
  Where do I start? I went in to get a ring appraised and the two guys working there, who I later learned are "gemologists," were busy with other customers looking at jewelry. I was idly waiting around a while before anyone acknowledged I was there. One of the girls was really nice and friendly to me, even putting the ring into the cleaner. She told me it would be all right to wait around until the guys were finished so they could give me a verbal appraisal. This changed after more customers arrived. The counter girl told me to come back later when the experts weren't busy. I told her I live far from the store. Who in customer service would ever ask that? She then told me to go to the other side of the store and have a seat. The oldest guy came over rushedly, looked at my ring, and gave a half assed explanation to me. It was obvious he was trying to hurry it up and get me out of there because I wasn't a paying customer. I wasn't aware that I was inside the Tiffany's of Tucson. Lol. These people are so pompous. The service is just cringe worthy. Hey, at least I got my ring cleaned!
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  June 19, 2020, by Claire Berger
  Tucson is our second home and we have shopped at Ambassador for the last 4 years. We have purchased some estate jewelry and gold and silver coins.They are informed and knowledgeable and spend the time explaining the options without being pushy. They can do anything you have in mind and make it fit your budget. Their customers service is excellent and stress free experience!